Volunteer Management Institute 2007 Learning Objectives

To assess personal skill level in the management of volunteers and progress during VMI.

 To identify the characteristics of age cohorts and its relationship to the motivation to volunteer.

 To identify the Multi-Paradigm Model of Volunteering Styles.

To list the elements of managing volunteers – ISOTURE and other models for new styles of volunteering.

 To use the logic model to plan an event or program element for the learner’s program.

 To practice using an environmental scan for planning; - PESTs.

To use the logic model to plan to address the issues raised in the environmental scan.

To organize a recruiting campaign for a specific style of volunteering.

To identify the elements of effective teaching of adult volunteers.

To practice organizing a “training” for one of three training environments—training volunteers directly; training paid staff or other volunteers who supervise volunteer; prepare training for those who train people who train volunteer managers.

To identify the leadership role of managers of volunteers in relationship to the volunteer and their organization, colleagues, and administrators.

To identify the elements of leadership or management in a volunteer setting.

To determine when to use leadership or management skills.

To identify the elements of effective communication with volunteers and how to apply those to the different styles of volunteering.

Discuss elements of supervision and management of volunteers

• Supervision at a distance
• Conflict Resolution
• Performance Appraisal

To identify the four types of alliances useful in managing a volunteer program.

To assess the learners current types of alliances and their effectiveness.

To plan to initiate 1–3 new alliances to enhance the work of the volunteer program.

To list 3–6 reasons why managers of volunteers should raise resources for their programs.

To brainstorm 3–5 ways to raise resources for learner’s program or project.

To identify three different types of motivations for volunteers based on the theories of McClelland.

To identify the five-factor theory of motivation based on the work of Maslow.

To apply those theories to recognition of volunteers in five styles; traditional, serendipity, social change, episodic & temporary.

To assess learner’s skill in identifying the types of contract and tort risk factors in managing volunteers.

To assess learner skill in identifying the four types of risk management strategies: transfer, assumption, reduction, avoidance.

To practice developing forms used in managing risk in a volunteer program.

To utilize a standard risk management planning strategy to manage risk for different styles of volunteering.

To list the reasons for evaluating program, events, or projects.

To list 3–8 different methods of collecting information to complete evaluations of program, events, or projects.

To use the logic model plan developed in class to design an evaluation strategy.